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What are the delivery
charges?
Delivery charge varies with each Seller.
Sellers incur relatively higher shipping costs
on low value items. In such cases, charging a nominal delivery charge helps
them offset logistics costs. Please check your order summary to understand the
delivery charges for individual products.
It is possible that the Seller or our courier
partners have a holiday between the day your placed your order and the date of
delivery, which is based on the timelines shown on the product page. In this
case, we add a day to the estimated date. Some courier partners and Sellers do
not work on Sundays and this is factored in to the delivery dates.
What is the estimated
delivery time?
Sellers generally procure and ship the items
within the time specified on the product page. Business days exclude public
holidays and Sundays.
Estimated delivery time depends on the
following factors:
·
The Seller offering
the product
·
Product's availability
with the Seller
·
The destination to
which you want the order shipped to and location of the Seller.
Are there any hidden
costs (sales tax, octroi etc) on items sold by Sellers on Shine Design
Creations?
There are NO hidden charges when you make a
purchase on Shine Design Creations. List prices are final and all-inclusive.
The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and
are charged (if at all) extra depending on the Seller's shipping policy.
Why does the estimated
delivery time vary for each seller?
You have probably noticed varying estimated
delivery times for sellers of the product you are interested in. Delivery times
are influenced by product availability, geographic location of the Seller, your
shipping destination and the courier partner's time-to-deliver in your
location.
Please enter your default pin code on the
product page (you don't have to enter it every single time) to know more
accurate delivery times on the product page itself.
Seller does not/cannot
ship to my area. Why?
Please enter your pincode on the product page
(you don't have to enter it every single time) to know whether the product can
be delivered to your location.
If you haven't provided your pincode until the
checkout stage, the pincode in your shipping address will be used to check for
serviceability.
Whether your location can be serviced on Whether the Seller ships to your location Legal restrictions, if any, in shipping particular products to your location The availability of reliable courier partners in your location
At times Sellers prefer not to ship to certain
locations. This is entirely at their discretion.
Why is the CoD option
not offered in my location?
Availability of CoD depends on the ability of
our courier partner servicing your location to accept cash as payment at the
time of delivery.
Our courier partners have limits on the cash
amount payable on delivery depending on the destination and your order value
might have exceeded this limit. Please enter your pin code on the product page
to check if CoD is available in your location.
I need to return an
item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a
return. You will receive a call explaining the process, once you have initiated
a return.